Iceberg It is a tool designed to Optimize communication and maintenance management in the plant, facilitating collaboration between the teams of Production and Maintenance.
Through a visual and interactive methodology, it allows for agile incident management, task prioritization, and operational efficiency control.
Common problems in incident management
How does Iceberg solve these problems?
Iceberg Functions
- Intelligent Management of Diagnosis and Priorities
- Opening of Diagnostics in real time to efficiently record and classify incidents.
- View by Urgency, Date, and Status, ensuring rapid identification of critical problems.
- Priority x Impact Matrix, optimizing decision-making based on the impact on production and OEE.
- Issues to be resolved with the train operators, involving production teams in problem-solving.
- Visual Maintenance Plan
- Visual methodology for breakdown management, promoting an agile dynamic between maintenance and production.
- Review and Prioritization of Open Faults, ensuring a structured and efficient approach.
- Status and Progress Monitoring, with key management indicators.
- Maintenance Control and Optimization
- SLAs Report, monitoring response times and meeting maintenance commitments.
- Pareto 360º for Prioritization, ensuring continuous improvement and anticipation of recurring problems.
- Daily Reports for Auditors and Machinists, providing transparency and traceability in maintenance management.
Impact and Results Obtained
Key Objectives of Iceberg
- Have a Visual Maintenance Plan, simplifying fault management.
- Standardize Production Diagnostics, ensuring a homogeneous classification of incidents.
- Prioritize Requests Based on Their Impact on OEE, maximizing operational efficiency.
- Promote Efficient Collaboration between Maintenance and Production, speeding up problem resolution.
- Controlling the Quality of Maintenance Service, ensuring compliance with response times.
- Eliminate Administrative Work and Information Loss, centralizing management in a single tool.
- Improving Efficiency through Maintenance Optimization, reducing downtime and associated costs.
Report Management
Benefits of Iceberg
- Reduction of downtimeEfficient prioritization of breakdowns to minimize production downtime.
- Improved OEE performanceStrategic incident management to optimize productive time.
- Greater collaboration between teams: Fluid communication between production and maintenance for quick problem resolution.
- Real-time data analysisReports and trends to anticipate recurring failures and improve planning.
- Less administrative burdenDigitization and standardization of processes to reduce manual tasks.
- Data-driven decisions: Prioritizing tasks based on impact and urgency, ensuring the efficient use of resources.
- Continuous improvement cycleConstant monitoring and optimization to achieve operational excellence.
Lean Agile & Iceberg
INTERCONNECTION Production-Maintenance to respond quickly by registering an incident with a simple photo
KNOW Where are the incidents, since when, and who is behind them? (Remove the iceberg of ignorance)
Knowing which incidents are a priority in order to have PRIORITY
Having valid information to prepare maintenance interventions and future technical improvements
Improve intervention times, machine downtime, and department structure by eliminating administrative work













